1. General Information
This Privacy Policy describes how Teakoht OÜ (reg. no. 16835244, Tallinn, Estonia) collects, uses, and protects your personal data when using the teakoht.ee website. We comply with the General Data Protection Regulation (GDPR).
2. Data Collection
• Registration Data: Email address and phone number provided during account creation or ordering.
• Technical Data: IP address, browser type, and Cookies to ensure stable chat interface operation.
• Query Data: Text messages you enter into the chat to search for spare parts (Lada, Moskvich, etc.).
3. Purpose of Processing
We use your data solely to provide AI assistant services, contact you regarding orders, and identify you in the system.
4. Use of Artificial Intelligence (AI)
To process your inquiries, we use Google APIs.
Note: Only technical part-related queries are sent to third-party APIs. Your personal data (email, phone) is never shared with external AI providers.
5. Storage and Security
Your data is stored on secure Hetzner Online GmbH servers located within the European Union. We use SSL/TLS encryption for data transmission.
6. Your Rights (GDPR)
You have the right to access, correct, or request the deletion of your personal data ("Right to be forgotten") by contacting us at kontor@teakoht.ee.